Tracking order

Thank you for shopping with ArohaMist! We are committed to keeping you informed about the status of your order every step of the way. Once your order is processed and shipped, you can easily track its journey to your doorstep.

How to Track Your Order

You do not need an account to track your order. Simply follow these steps:

  1. Locate Your Tracking Information: After your order ships, you will receive a shipping confirmation email at the email address used during checkout. This email will contain your unique tracking number and the carrier name (e.g., USPS, FedEx, DHL).
  2. Use the Tracking Tools: You can track your package directly on the carrier's website using the provided tracking number. Alternatively, for a universal and user-friendly experience, we recommend using a reliable third-party tracking service.

Recommended Tracking Service

For comprehensive tracking across numerous carriers worldwide, we suggest using 17Track. It is a trusted platform that supports over 1,000 postal and courier services.

  • Website: 17Track.net
  • How to Use It:
    • Visit the 17Track website using the link above.
    • Paste or type your tracking number into the search bar on the homepage.
    • Click "Track" to view the detailed status and location history of your package.

This service provides real-time updates and often translates tracking information into your local language.

What Your Tracking Status Means

  • Label Created: The shipping carrier has been notified to expect your package.
  • In Transit: Your package is on its way to the destination.
  • Out for Delivery: Your package is on the delivery vehicle and will be delivered soon.
  • Delivered: The package has been delivered to the provided address.

Please note that it may take 24-48 hours for tracking information to become available after you receive the shipping confirmation.

Need Further Assistance?

If you encounter any issues with your tracking information, such as no updates for an extended period or a status marked "Delivered" when you have not received the package, please contact our customer support team. We are here to help!

Email us at: [email protected]. Please include your order number and tracking details for faster assistance.